Reducing Churn & Increasing Customer Happiness with Val Geisler

Data Beats Opinion

Mar 04 2020 | 00:47:03

00:00 / 00:47:03

Show Notes

In this interview with Val, we discuss:

The metrics you should know when it comes to your email marketing
The benefits of using consultants to scale your SaaS business
The importance of asking ‘why’ a lot when it comes to understanding your data
The role of building brand affinity to reduce customer churn
How to build strong connections with your customers through your onboarding flow
Adding a personalized touch to your onboarding to make your customers feel cared about

You can find Val at:

fixmychurn.com

@lovevalgeisler

Other Episodes

Episode 13

August 18, 2021 • 00:41:23

Turning a college hustle into a successful business with Thomas Smale

In this interview with Thomas Smale, you will learn:Smale's process for scaling your business up successfullyTips on how to maintain credibility and authenticity with...

Episode 2

November 27, 2019 • 01:03:44

Funnel Optimization Strategies with Josh Doody

Josh and Keith discuss:Josh's offer and how his funnel is structuredHow he uses RightMessageUsing SEO to grow his site visits from 150 to 100KWhat...

Episode 10

April 15, 2020 • 01:02:02

Descriptive Content & Authentic Marketing with Matt Giovanisci

During our interview Matt and I talked about:Honesty and authenticity in marketingDescriptive content over prescriptive contentJack of all trades vs specializationRefining processes through meticulous...