Reducing Churn & Increasing Customer Happiness with Val Geisler

Data Beats Opinion

Mar 04 2020 | 00:47:03

00:00 / 00:47:03

Show Notes

In this interview with Val, we discuss:

The metrics you should know when it comes to your email marketing
The benefits of using consultants to scale your SaaS business
The importance of asking ‘why’ a lot when it comes to understanding your data
The role of building brand affinity to reduce customer churn
How to build strong connections with your customers through your onboarding flow
Adding a personalized touch to your onboarding to make your customers feel cared about

You can find Val at:

fixmychurn.com

@lovevalgeisler

Other Episodes

Episode 15

June 22, 2022 • 00:33:34

Revenue Attribution and B2B Sales with Steffen Hedebrandt - Data Beats Opinion

Potent Quotes:Steffen Hedebrandt: No. Even just for ourselves, I know, obviously, we do multi-touch tracking all itself, and just for a demo call to...

Episode 1

June 30, 2025 • 00:49:08

Why outbound sales just got interesting again

Outbound sales is undergoing a complete transformation — and most marketers are missing it entirely. In this debut episode of Data Beats Opinion, SegMetrics...

Episode 3

December 11, 2019 • 01:00:20

Refining Your List with LeadShield.io

In this interview with Brandon, we discuss:The inspiration behind the creation of LeadShieldThe surprising thing Brandon found in the process of creating LeadShieldThe growth...