Reducing Churn & Increasing Customer Happiness with Val Geisler

Data Beats Opinion

Mar 04 2020 | 00:47:03

00:00 / 00:47:03

Show Notes

In this interview with Val, we discuss:

The metrics you should know when it comes to your email marketing
The benefits of using consultants to scale your SaaS business
The importance of asking ‘why’ a lot when it comes to understanding your data
The role of building brand affinity to reduce customer churn
How to build strong connections with your customers through your onboarding flow
Adding a personalized touch to your onboarding to make your customers feel cared about

You can find Val at:

fixmychurn.com

@lovevalgeisler

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